| Beware of Nonconforming Product That “Still Works” |
|
|
|
|
Editor’s Note: This is the second of a series of articles by Clyde Brewer, who reflects back on his more than 50-year career in quality. The petroleum industry had operated for many years without any quality intrusion from anyone. The industry standard was simple: If something worked, it was fit for use. Along with the SPPE program, massive petroleum projects in Alaska and the North Sea emerged. It was around this same time that customers decided to start sharing failure costs with suppliers. Want more? Join today!
|