Managing Change as a Process PDF Print E-mail
Michael Dreikorn

By Michael Dreikorn

We have all heard the saying that "the one constant in life is change." However, change also brings with it uncertainty — and with uncertainty, fear can develop. And, fear can foster an aversion to change. And if entities are not willing to recognize the need for change, or are unwilling to engage in the process of change then the risk of obsolesce increases.

In the natural sciences, Charles Darwin described the need for biological systems to adapt to changing environments to ensure survival. Darwin used the term requisite variety to describe the characteristics of organisms to adapt. This same term is used in the social sciences, and is frequently referred to as social-Darwinism. So, why are we talking about this?

Organizations and professionals alike frequently ignore the need to monitor change and end up losing their competitive edge. For organizations this can mean going out of business, reduced revenues, and reduced customer satisfaction. When professionals are not paying attention to the need for change, it typically impacts their ability to provide value to their organization and/or customers.

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